Question 1

Why is there highlighting and initials throughout my OneNote planner?

Accepted Answer

If you see highlighting and initials as shown below, click on the “History” tab (if you don't have this tab, try selecting the "View" tab) and click on “Hide Authors” to get rid of it. You can refer to the article here for more details.

Question 2

How do I copy the notebook sections to a new notebook?

Accepted Answer

If you are having trouble with your download, or you are a Mac user looking to import your OneNote planner to a work or school Microsoft account, you can try this method. I will share a fresh copy of the planner you've purchased, and you will manually copy over the notebook sections to a new notebook you've created on your end. This should only take a few minutes, depending on how many sections are in your purchased planner. To get started, make a new notebook on OneNote on your computer. Make sure it is saved to the Microsoft account you would like to save your new planner to. 
Message me for a OneDrive link to a blank copy of the OneNote notebook. Once you click on the link, the OneNote notebook will open in your browser.

🪟 For Windows Users: Click on the purple button that says "Viewing" located along the top of the page. From the dropdown menu, click on "Open in Desktop App". You should either be redirected to the OneNote program on your desktop, or a pop-up window will appear titled "Open OneNote?". It should read: "https://onenote.officeapps.live.com wants to open this application." Click on the "Open OneNote" button to be redirected to the OneNote program on your desktop. It may take a few minutes for the notebook to load completely.

🍎 For MacOS Users: Open OneNote on your computer and select "File", then "Open Notebooks". Select the notebook that has been shared with you from the list and load it. It make take a few minutes for the notebook to load completely.
Make sure you have the new notebook you've created earlier and the shared notebook open on OneNote at the same time. Navigate to the shared notebook, right-click on the first notebook section, and click on "Move or Copy...". The notebook sections should be located horizontally across the top of the page, or listed vertically.
A pop-up window should appear. Select the new notebook you’ve created, and then click “Copy”. 
Repeat Steps 4 and 5 until you have copied all the sections over to your new notebook. You can rearrange these sections by clicking and dragging them to your desired location.

⚠️ NOTE: If your planner contains section groups, you will not be able to copy an entire section group over. You will need to manually copy the sections inside the sections group, then create a new section group by right-clicking on a section and selecting "New Section Group". You can then drag and drop the sections into the new section group.
Make sure author initials are turned off by selecting the “History” tab (if you don't have this tab, select the "View" tab) and select on “Hide Authors”. You can refer to the article here for more details.

Question 3

Why is the OneNote Notebook Importer page not loading?

Accepted Answer

As of June 2026, the OneNote Notebook Importer page has been down on Microsoft's end. Based on Microsoft's official support page, "this functionality is now deprecated".All OneNote products from this store previously used this tool to import OneNote notebooks to your Microsoft account. As of July 2026, all OneNote products in this shop have been updated with new importing methods.If you would like new PDFs with updated importing instructions and download links, please message me below and I will provide them to you.

Frequently Asked Questions

Getting Started

What do I need to import and use a OneNote planner?

What are the perks of using a OneNote planner?

Do I need a Microsoft 365 subscription to use a OneNote planner?

Can I import my OneNote planner to my work or school Microsoft account?

What is the difference between a dated and undated planner?

My Order

How will I receive my order?

I'm having issues accessing my download links

Troubleshooting

Why is there highlighting and initials throughout my OneNote planner?

How do I copy the notebook sections to a new notebook?

Why is the OneNote Notebook Importer page not loading?

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